Our Return Policy
At Lake Houston Coin & Bullion, we value the opportunity to earn your business and we understand the importance of customer satisfaction. In the event that you are not completely satisfied, LHCB offers a 7 day return privilege, from date of receipt, on any non-bullion related items ordered. Please give us a call to obtain instructions on how to package and return materials. All items must be returned in their original packaging as received from LHCB. Notification and authorization of return must be given before return of items will be accepted.
Due to market fluctuations, bullion related items may not be returned for refund but we will, upon your request, replace items that have been damaged in shipping. Please feel free to call us if you have any concerns in this regard.